Privacy

Last updated: 23 September 2026

ZILOX E-Moto Ltd is the data controller for personal information we collect through ziloxemoto.com and when you contact or buy from us.

Who we are

ZILOX E-Moto Ltd, Company No. 17383883. Registered office: 49 Station Road, Polegate, BN26 6EA, United Kingdom. Email: info@ziloxemoto.com. Telephone: 0116 326 9693.

Information we collect

Depending on how you use the site, we may collect your name, contact details, billing and delivery address, order details, payment status, account information, communications with us, device and browser information, IP address and website usage information.

How we use it

We use personal information to operate the store, process and deliver orders, take payments, provide support, prevent fraud, administer accounts, respond to enquiries, improve the site and comply with legal obligations. Where permitted, we may also use contact details for marketing; you can opt out of marketing messages at any time.

Shopify and service providers

Our online store is hosted by Shopify. We also use service providers such as payment processors, delivery companies, IT providers and analytics or marketing providers where needed to run the business. Those providers process information only for relevant business purposes and subject to their own legal obligations.

Cookies and analytics

The site may use cookies and similar technologies for essential store functions, preferences, analytics and, where enabled, marketing. Cookie choices can be managed through the consent tools provided on the site and through your browser settings.

International transfers

Some service providers may process information outside the UK. Where required, we rely on recognised safeguards or adequacy arrangements for international transfers.

How long we keep information

We keep information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, support, accounting, legal and dispute-resolution requirements.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase, restrict or object to processing of your personal information, and to request data portability or withdraw consent where consent is the legal basis.

To exercise a right, email info@ziloxemoto.com. We may need to verify your identity before acting on a request.

Complaints

Please contact us first if you have a privacy concern. You also have the right to complain to the UK Information Commissioner's Office where applicable.

Changes

We may update this notice as our services or legal requirements change. The latest version will be published on this page.